SELL YOUR PRE-LOVED LUXURY FASHION
Create your account to manage both buying and selling your luxury goods. Update your details, manage your offers and view your selling history - all in one space.
STEP 1: GET YOUR QUOTE
Log into your account and complete our quick and easy submission form in under 60 seconds! You will receive an offer within 24 hours. We will generate an offer for instant pay out & SOR (sale or return).
STEP 2: SEND INTO US
Ship your item into us, you can then use our live tracker to track exactly where your item is. Once your item reaches us, it will undergo our in-house authentication and condition checks to ensure your item’s listing is as transparent as possible.
STEP 3: GET PAID
You can choose to accept either the Instant Buy Out Offer, where you will receive payment for your item within 24 hours, or if you choose to accept the SOR price, you will receive your payment 7 days after your item sells.
Provided me with an amazing price for my item and received the cash with 2 days. I would definitely recommend and will use again.
BRAD
The benefits to our Sale or return programme
Our Sale or return Programme is our consignment service. Listing your item for consignment allows you to maximise your earnings on your unwanted luxury designer items.
Maximise your value
By using our SOR programme we give you the option to increase the value on your sale, reducing our commission at the end of sale. Once the goods are sold, you receive payment within 7 working days
We do it for you
Every item that comes through the doors of the HQ undergoes cleaning, authentication, photographing and many more. Trust us, as hundreds of others do, to sell your goods for you.
Trust
Our mission is to offer you the best value for the item, whilst also charging the best value for our community. We have our highly trained team that are up to date with the market value, and will go through our process as if it was our own.
- T-Shirts & Polo Shirts
- Jumpers/Hoodies
- Jackets & Coats
- Gilets
- Jeans & Trousers
- Tracksuits
- Sandals & Slides
- Trainers
- Cross Body Bags
- Duffle Bags
- Rucksacks
- Wash Bags
- New with Tags
- New without Tags
- Good as New (No Marks)
- Fair Condition
- Poor Condition
CLOTHING
- T-Shirts & Polo Shirts
- Jumpers/Hoodies
- Jackets & Coats
- Gilets
- Jeans & Trousers
- Tracksuits
FOOTWEAR
- Sandals & Slides
- Trainers
ACCESSORIES
- Cross Body Bags
- Duffle Bags
- Rucksacks
- Wash Bags
CONDITION
- New with Tags
- New without Tags
- Good as New (No Marks)
- Fair Condition
- Poor Condition
FREQUENTLY ASKED QUESTIONS
Welcome to our FAQ section! Here, we’ve compiled answers to some of the most common questions we receive from our customers. Whether you’re looking for information about our services, policies, or anything else, we hope you find the answers you need. If you have any additional questions or need further assistance, please don’t hesitate to reach out to us directly!
Are your items authentic?
Absolutely! All our items are 100% authentic. Ensuring authenticity is our top priority, and each item undergoes rigorous checks by our specialist team to guarantee its genuineness.
What shipping options do you offer?
We provide both UK and international shipping. For UK orders placed before 3 PM Monday to Thursday, you’ll enjoy next-day delivery. If you order after 3 PM on Friday, your item will be dispatched on Monday and arrive on Tuesday. To ensure Saturday delivery, please place your order by 2 PM on Friday.
How do I track my order?
Once your order is dispatched, you’ll receive an email notification containing all the relevant tracking information.
What is your refund/exchange policy?
We understand that sometimes returns are necessary, and we strive to make the process as straightforward as possible. To return an item, please fill out the returns form included in your parcel. Refunds must be initiated within 14 days of receiving your item. Please ensure that returned products are unworn, in their original condition with tags attached, and in the original packaging. Return postage is the buyer's responsibility, so we recommend using a tracked service for peace of mind. For hygiene reasons, we cannot offer refunds or exchanges on items that show signs of perfume, makeup, body odors, or cigarette smoke.
What if my item arrives damaged?
If you receive a faulty or damaged item, please reach out to our customer care team at customerservice@sjbrands.co.uk. When contacting us, kindly include your order number and a photograph of the item. Our team will assess the situation and work with you to find a solution. Please note that damage from normal wear and tear is not considered faulty.
Can I cancel my order?
Unfortunately, once an order is placed, we are unable to cancel it. However, you can return any unwanted items using our standard returns procedure.
Can I change my address?
Regrettably, once an order is placed, we cannot amend your shipping address.
I’ve missed my delivery; what happens next?
If you’re not available at the time of delivery, don’t worry! You can contact the courier directly to rearrange delivery or have your parcel sent to an alternative address.